Terms

CONDITIONS AND USE OF THIS WEBSITE

We set out here the terms, conditions and use of luxurytrain.info.
You agree that your use of the Site is at your sole risk and acknowledge that the Service and anything contained therein, including, but not limited to, content, services, goods or advertisements (the “Items”) are provided “AS IS” and that luxurytrain.info and The Train Chartering Company Ltd make no warranty of any kind, express or implied, as to the Items, including, but not limited to, merchantability, non-infringement, title or fitness for a particular purpose or use.
luxurytrain.info and The Train Chartering Company Ltd do not warrant that the Service is compatible with your equipment or that the Service is free of errors or viruses, worms or “Trojan horses” and is not liable for any damage you may suffer as a result of such destructive features.
You agree that luxurytrain.info and / or The Train Chartering Company Ltd and/or its Suppliers shall have no responsibility or liability for (I) any injury or damages, whether caused by the negligence of luxurytrain.info and The Train Chartering Company Ltd, its employees, subcontractors, agents, Suppliers or otherwise arising in connection with the Site and shall not be liable for any lost profits, losses, punitive, incidental or consequential damages or any claim against luxurytrain.info and / or The Train Chartering Company Ltd by any other party or (II) any fault, inaccuracy, omission, delay or any other failure in the Site caused by your computer equipment or arising from your use of the Service on such equipment.
The content of other Web sites, services, goods or advertisements that may be linked to the Site is not maintained or controlled by luxurytrain.info or The Train Chartering Company Ltd. luxurytrain.info and / or The Train Chartering Company Ltd are therefore not responsible for the availability, content or accuracy of other Web sites, services or goods that may be linked to, or advertised on, the Site.
luxurytrain.info and The Train Chartering Company Ltd do not (a) make any warranty, express or implied, with respect to the use of the links provided on the Site, (b) guarantee the accuracy, completeness, usefulness or adequacy of any other Web sites, services, goods or advertisements that may be linked to the Site or (c) make any endorsement, express or implied, of any other Web sites, services, goods or advertisements that may be linked to the Site.
Use of the luxurytrain.info site implies that you have read, understood and accepted the above conditions.
luxurytrain.info and / or The Train Chartering Company Ltd may send you details of products and special offers at various times.
To be removed from this list please email tellme@luxurytrain.info stating remove in the subject line, or write to The Train Chartering Company Ltd, Benwell House, Preston, Wiltshire, SN15 4DX, United Kingdom.

PRIVACY STATEMENT

This privacy policy sets out how The Train Chartering Company Ltd. uses and protects any information that you give us when you use our websites.
The Train Chartering Company Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
This privacy policy covers Train Chartering’s use of websites including this site, luxurytrain.info. The Train Chartering Company Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 27th July 2012.
WHAT WE COLLECT
We may collect the following information from you:
Name and job title
Your journey details and requirements
The name of your organisation
Contact information including email address, mobile phone number and telephone number
Demographic information such as postcode, preferences and interests and details about the kinds of train products you are interested in
Other information relevant to providing you with our train booking services
WHAT WE DO WITH THIS INFORMATION
We require this information to understand your needs, provide you with our service, and in particular for the following reasons:
Internal record keeping
Placing bookings with third party providers (requiring us to pass on some of your details to secure bookings)
Taking payment for bookings
IMPROVING OUR PRODUCTS AND SERVICE
We may periodically send you promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided – either to subscribe or following an enquiry you have made. If you do not wish to receive promotional emails you can tell us at info@trainchartering.com or use the unsubscribe link in your email to unsubscribe from the mailing list in any promotional emails you receive from us.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Should you not wish to be contacted for marketing purposes, please tell us and we will update your preferences.
SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
HOW WE USE COOKIES
A cookie is a small file is placed on your computer’s hard drive.
Our site uses cookies. By continuing to use our site, you agree to the use of cookies on your computer. If you prefer not to accept cookies, we recommend you change your browser settings to block cookies.
Cookies help us understand how visitors use the site. This helps us analyse data about web page traffic and improve our websites in order to tailor them better to customer needs. We only use this information for statistical analysis purposes and the data is anonymous.
The data collected is aggregated and anonymous – we cannot use it to personally identify you or track individual behaviour.
Cookies can also allow web applications to respond to you as an individual and remember your preferences. By doing this, the web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.
A cookie does not gives us access to your computer or any information about you, other than the data you choose to share with us.
HOW TO BLOCK COOKIES
If you prefer not to accept cookies, you can choose to accept or decline cookies by changing your browser settings.
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
This may prevent you from taking full advantage of the website and some features may not work for you.
ADVERTISING
We may sometimes use cookies to show Google Adwords or other advertising to customers who have previously visited our website. This is commonly called remarketing. We work to make sure that such advertising is helpful, moderate and not intrusive. If you do not want to accept cookies you can change your browser settings. If you have any concerns or complaints about our advertising, please email us at info@trainchartering.com
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by our group of companies for direct marketing purposes
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@trainchartering.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to The Train Chartering Company Ltd, Benwell House, Preston, Wiltshire, SN15 4DX.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
USERS UNDER 18
If you are under 18, please get your parent or guardians permission beforehand whenever you provide personal information to this website.
SECURITY
We will not disclose any data about you without your permission unless we are required to do so by law and for the purposes specified above. We will take reasonable care to keep your data secure and prevent unauthorised access to it by implementing accepted standards of technical measures and security policies. Whilst such reasonable efforts are taken, as the internet is an open system Train Chartering cannot however guarantee that unauthorised third parties will never gain access to this website by overcoming Train Chartering’s precautions and security methods. Train Chartering cannot be held liable for what unauthorised recipients may do with information they gain access to.